Complaint Against In Train Journey for Allotment of Seats-Bearth by train Staff and demand of extra money book you complaint here

Yes,

If Inside Or Out Side of Train TTE OR other Railway Staff Demanded extra money or doing anything incorrect you may filled complaint online rightnow.

1) Visit: http://customercare.indianrailways.gov.in/criscm/home.seam
2) Click On Register Complaint and Suggestions
3) Choose Complaint Category
Example:  If Allotment of Seats/Berths by train staff and demand extra money or ignore WL/RAC Or No issue receipt, Then please choose  Allotment of Seats/Berths by train staff
4) Choose Date of this incidents.
5) Make Staff Name if you have OR Put it blank.
6) If the incident inside train than choose and make PNR Number if you have  OR If the incident inside station than make platform number and station name.
7) Make Your Name Phone Number and Address.
8) Make description and attach in-case if you have any physical document.

And Finally Check again all Details and Press Submit, You will Get Complain Number through this you will check status anytime.

Note: It is our responsibility and duty to complain if anything doing wrong by railway staff.
 

Rules About Test check of accommodation allotted on platform in India Railway

With a view to ensure that accommodation falling vacant on the platform is allotted to the waitlisted passengers strictly in order of priority, the Ticket Collector on reservation duty should furnish to the reservation office, a statement showing the number of vacant berths, the names of passengers who did not turn up or who cancelled their accommodation and the names of the actual allottees. On receipt of this information, the Reservation Supervisor should record necessary remarks in the reservation register. The Ticket Collector should also correct the charts showing the accommodation allotted to passengers on the platform.

Reservation Supervisor should test check the correctness of allotments made on the platform. Irregularities coming to notice should be viewed seriously and suitable action initiated against the staff found to be blamed.



Read More OR Click Here for Visit Source page

Indian Railway Complaint Cell/ lodge a complaint against any service provider by the Railway department.

The Indian Railways have launched a service in 2011, which provides a passenger an opportunity to lodge a complaint against any service provided by the Railway department.
If You found the any below category/type Issues with you or your near, You may complaint it to directly the responsible Cell through Online any time.

Just Click Here and Select the any Following Category/Issue Type and submit your complaint.

1) You may Give Following Category/Types of your complaint to Railway complaint cell/Department.

Allotments of Seat Berths By Train Staff

1. Ignoring WL/RAC
2. Demand of extra money
3. Non issue of receipt

Bedroll Complain

1. Short supply
2. Non availability
3. Unclean
4. Torn or mutilated

Booking of Luggage/Parcels

1. Refusal
2. Overcharging
3. Delay in delivery
4. Not delivered

Bribery and Corruption

1. Bribery and corruption
2. Misc. Cause

Catering and Vending Service

1. Quality
2. Quantity
3. Overcharging
4. Hygiene
5. Misbehavior
6. Late Service
7. Non Availability
8. Any Other

   

Cleanliness at Station

1. Platform
2. Waiting Room
3. FOB
4. Retiring Room

Complaint Related To Kolkata Metro

Complaints Related to Sleeper Class

1. Non availability of Manning Staff
2. Gates not open during late night hours at the halting stations

Feedback/Suggestions

Improper Behavior of Commercial Staff

1. Booking Staff
2. Reservation Staff
3. Parcel Staff
4. Goods Staff
5. Station Staff
6. On Board Staff

Improper Behavior of Commercial Staff

1. RPF
2. Mechanical
3. Electrical
4. Operating
5. Safaiwalas
6. others

Improper Behavior of Non-Railway Staff

1. GRP
2. Coolies
3. Catering & Vending Staff

Maintenance/Cleanliness of Coaches

1. Rodents
2. Cockroaches
3. Unclean Coaches
4. A/C & Electrical fittings

Malfunctioning of electrical Equipment

1. Fans
2. Lights
3. Switches

Misc. Cause

Multiple complaints

Non Availability of Water

1. Platform
2. Train
3. Waiting Room

Passenger Booking

1. Overcharging
2. Refusal to issue tickets
3. Others

Punctuality of Train

1. Unusual late running

Refund of Tickets

1. Refusal
2. Short payment

Reservation Issues Improper guidance

1. Refusal to issue tickets
2. Wrong issue of tickets
3. Overcharging
4. Balance Not Refunded
5. Internet Ticketing Issue

Thefts/Pilferage

1. Items lost
2. Whether FIR lodged

Unauthorized Passenger in Coaches Non cooperation of train staff Non cooperation of RPF staff Working of Inquiry Office Non attentive staff Improper guidance Wrong information Others We have all the way just need awareness to follow them, Come and Join for Change, I am With you.