Saturday, 26 April 2014

Reservation booths in Indian Railway

(a) Passengers who are placed on the waiting list and those wanting fresh reservations at the eleventh hour should be directed to be present at the booth (on or near the platform) at those starting stations where such booths have been provided. These booths should have an indication board with the legend "Reservation booth for watt-listed passengers". Announcements on. the 'public address' system should also be made from time to time drawing the attention of the passengers to the availability of the reservation. booth and requesting them to be Present near the booth so that any accommodation available may be allotted to them.

For passenger seeking accommodation at train timing (besides those already wait listed by the reservation office), their names should be noted for the purpose of balloting them berths, if available, in order of priority.

(b) Fifteen minute before the departure of the train, the Ticket Collector on reservation duly, who should wear an arm band, should position himself at the booth, to indicate to the passenger waiting there the compartment numbers and berths available. The passengers will be directed to be present near those compartments so that they may be able to occupy the vacant berths if the same are not occupied 10 minutes before the departure of the train.

(c) The Reservation Supervisor/Head Ticket Collector on platform duty should visit the reservation booth with a view to ensure that the berths are being allotted to the wait-listed passengers strictly in order of priority and that no fresh reservations are made in preference so those on the waiting list.

(d) If the accommodation is still available after exhausting the waiting list, this should he allotted on 'first come, first served' basis from and amongst those who turn up on the platform without having registered themselves on the waiting list earlier.




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