Indian Railways Catering and Tourism Corporation IRCTC Customer Care Numbers or Toll Free Helpline Numbers

Various options to approach IRCTC customer care center are as follows: 

• Internet
• Phone Call
• SMS


• For Online Ticket Booking Visit www.irctc.co.in

• For I-ticket or E-ticket related query or complaint, send mail to care@irctc.co.in.

• For cancellation of E-ticket, send mail to etickets@irctc.co.in.
• For Subh Yatra related query, send mail to shubhyatra@irctc.co.in.
• For Mumbai suburban season ticket related query, send mail to seasontickets@irctc.co.in.
• For Paymate or Mobile booking related help, mail to contact@paymate.co.in
• For Mobile booking ngpay related query, visit www.ngpay.com.


• You can dial 24X7 customer support at 011-39340000. Users in Chennai can dial 044-25300000 to reach TRCTC customer care. 
• You can contact IRCTC corporate office by dialing 011-23311263/23311264.
• Toll free Number only for Railway Catering Complaints: 1800111321.

Registered Office / Corporate Office :

Indian Railway Catering and Tourism Corporation Ltd.,
9th Floor, Bank of Baroda Building,
16, Parliament Street, New Delhi 110001.
Tel: 011-23311263/23311264
Fax: 011-23311259